Products

Deliver exceptional customer service with AI

Works with

Help Desk

The most collaborative and time-saving help desk. Integrates with your entire tech stack.

Features

• Multichannel
• Agent Console
• Assignments
• Automations
• Reporting & Analytics
• Integrations
• Explore Help Desk

Self Service

Automate customer service on your site with a self-service portal.

Features

• Order Management
• Returns and Exchanges
• Branded Help Center
• Agent Hand off
• Custom Flows
• Subscriptions (Coming soon)
• Explore Self-Service

Resources

Customer Testimonial

No one came close to what this system could do for us! Our volume ended up decreasing by 55%. You can showcase different questions and provide different replies if the order contains a specific SKU, a specific tag, if the order is fulfilled/unfulfilled, and so much more….
Vilus Lakstutis, Head of Customer Service

From demo to live in 1 week

Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.
Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including Self-Service flows, automation rules, and assignment logic.

The Best Service Is No Service

The best service is where customers don’t even need to contact you. With Richpanel, you can let customers self-service common issues and get immediate resolutions.
Book a demo and see how easy it is to reduce costs, improve CSAT, and love your Helpdesk again. Remember, if we don’t deliver results, you get a full refund!