Product
Deliver exceptional customer service with AI
Works with
Help Desk
The most collaborative and time-saving help desk. Integrates with your entire tech stack.
Features
Self Service
Automate customer service on your site with a self-service portal.
Features
- Order Management
- Returns and Exchanges
- Branded Help Center
- Agent Hand off
- Custom Flows
- Subscriptions (Coming soon)
AI Employees
Deliver exceptional customer service with AI.
AI Features
- AI-powered Social Media Moderator: Instantly hide spam, troll, and harmful comments across paid and organic channels.
- Sidekick AI: Trained on your data, it auto replies to repetitive queries, helps agents draft replies & supports 2-way translations.
Resources
Book a demo and see how easy it is to reduce costs, improve CSAT, and love your Helpdesk again. Remember, if we don’t deliver results, you get a full refund!
eCommerce
Shopify
Manage customer support for your Shopify store from Richpanel.
Features
- Easy access to Shopify data.
- Provide live chat and help center on your store.
- Manage orders from Richpanel.
Similar Integrations
- Amazon eCommerce: Reply to your Amazon store queries from Richpanel.
- Magento eCommerce: Manage customer support for your Ecommerce store from Richpanel.
- WooCommerce eCommerce: Manage customer support for your Ecommerce store from Richpanel.